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People matter.

In building our team we choose people that we’ve worked with, who’ve demonstrated their expertise over time, who’ve learnt what works and what doesn’t, and who are passionate about taking a problem and solving it seamlessly. We want to make sure that no matter the challenge you’re facing, that we would have the right expert sitting beside you at the table, to solve it together.

Russell Coward

Chief Executive Officer


Russell Coward

Chief Executive Officer

“Bring your problem to Talsen and we will do our best to solve it simply and effectively, with minimum fuss,” says CEO, Russell Coward, who places an emphasis on leveraging his own rich experience and the expertise of his team to solve the real business challenges you may be facing.

He draws on many years of personal experience in shining an illuminating light on what many consider the “dark arts” of the insurance trade – compliance and regulatory practice, simplifying and making sense of what many consider to be complex and inaccessible. Proof of this lies in the kind of expertise he has provided on market bodies including the LMA Delegated Authority Committee.

Having started and run several businesses successfully, as well as building out operations beyond the UK in South Africa, the USA, Mexico, Zurich, and Brussels, he brings the practical learnings and knowledge to the table that allows him to help others stay ahead of “snapping crocodiles”.

Russell further developed his knowledge of the industry and the inner workings of the London Market during his time at Hiscox where he carried out compliance activities across the UK, Guernsey, European, Bermuda and US business units and through the establishment of a Lloyd’s Syndicate. 

Most recently, at Pioneer Underwriters, he was Senior Manager for Compliance Oversight (SMF 16), MD of Pioneer’s Belgian entity and a member of the Executive Committee, and in October 2020 he assumed the role of CEO and started the process of transforming Pioneer into Talsen.

“Through my 20 years of insurance experience I have seen the challenges which have arisen from an industry and a world that have been changing at an uncomfortably rapid pace. My most rewarding experiences during my career have been those times where my colleagues and I have overcome one or more of those challenges with effective solutions. We have therefore set out to create Talsen as a ‘solutions factory’. Our goal is to help solve the problems our clients are facing using the brainpower, technology and expertise we’ve been able to develop.”


What it’s really like to work with us.

As we have’ve said before, working with Talsen really starts with you. It’s about understanding your real need or challenge and then putting the right solution together to make a real difference in your business. Click here to find out more about how we’ve worked with our clients to solve seamlessly together.

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Talsen is a trading style of Pioneer Underwriters Holding Company Limited Registered No: 12073657 and its subsidiaries. Registered in England at Becket House, 36 Old Jewry, London EC2R 8DD Pioneer Underwriting Ltd Registered No: 07529401 is authorised and regulated by the Financial Conduct Authority under Reference No: 606742.